Qingdao Xingyue Tower Co., Ltd.

January, 2018

Foreword

1. Report preparation specifications

1. Objective statement of the report content: Qingdao Xingyue Tower Co., Ltd. is prepared in an objective and fair manner. The report content is true and effective, which is in line with the actual situation of the enterprise. The report content includes the quality organization management system, product quality responsibility, quality Concepts, systems, and measures in terms of integrity management, etc., are published regularly, and have received supervision and guidance from the society.

2. Scope of report organization: Qingdao Xingyue Tower Co., Ltd.

3. Reporting time range: January 2017 to December 2017.

4. Report release cycle: This report is an annual report. And dynamically update the content of the report according to the actual situation.

5. Report data description: All data in this report are from the actual situation or data of the company. This information is reliable in quality and can withstand audits and verifications.

6. How to obtain the report: Consumers, suppliers, distributors, regulatory authorities and other interested and responsible parties can call the company's service hotline 0532-58822345 to contact the company for a written report.

2. Message from the General Manager of Qingdao Xingyue Tower Co., Ltd.

Entrepreneurship, hard work, emancipation of the mind, seizing the opportunity, striving for development with the burden, has created a journey of self-improvement and hard work of Xingyue people, and achieved the sustainable and leap-forward development of Xingyue Tower.

Our company is willing to invest in the national power construction team with a brand-new attitude, and is willing to be friends with the experts of the National Electric Power Survey and Design Institute, the leaders and colleagues of the power transmission and transformation company, power installation company, power industry, and power management department. Deepen understanding, cooperate with each other and enhance friendship in a common cause. Make our contribution to the power industry.

I firmly believe that with the joint efforts of all employees and the strong support of all walks of life, Xingyue Iron Tower Co., Ltd. will definitely be on the rise, with a promising future.

3. Introduction

Qingdao Xingyue Iron Tower Co., Ltd. is located in Jiulong Industrial Park, Jiaozhou City, close to Jiaozhou Bay, across the sea from Qingdao in the east, Qingdao Economic and Technological Development Zone in the south, Jiaozhou New Town in the north, 2km away from Tongsan Expressway Jiulong Exit, 2km away from Qinghai Lai Expressway is 10km, Huangdao Port is 20km, and Qingdao International Airport is 40km.

Qingdao Xingyue Tower Co., Ltd. was established in Qingdao, China in 2010. It is a modern enterprise dedicated to transmission towers and communication towers. It provides R & D, production and sales services for tower products for the global market. It designs more than 20 towers annually. Ten thousand tons, is the largest single factory enterprise in the global tower industry.

Xingyue Tower has strong R & D and production strength. The company has built a leading modern factory in the industry, and the main production equipment is all imported from Italy. The CNC production line is used to process and produce one-click operation, which truly achieves high-precision and automated production. At the same time, Xingyue Tower introduced the world's most advanced environmental protection galvanizing process equipment-Italy's environmentally friendly high-end automated galvanizing line, and made full use of energy-saving and environmental protection technologies such as solar lighting to build the world's most environmentally friendly and energy-saving tower "green" factory".

In recent years, the company has taken the opportunity of brand development and internationalization strategy, relying on its strong strength and perfect global customer network, to stabilize the Chinese market, actively explore the international market, and obtain international certifications such as Australian standards, Russian standards, and EN European standards. At present, the sales footprint of Xingyue Tower has spread to dozens of countries and regions in Asia, Africa, America, and Oceania, and has completed more than 100 outstanding projects, which are well-known.

Quality Credit Report

1. Enterprise Quality Concept

1. Continuous innovation is the inexhaustible motive force for the survival and development of Xingyue Tower. Only the product orders with continuous quality assurance can reflect the value of innovation.

2. Supply with quality guarantee is the best choice to win the market.

3. Brand building can expand the market space for Xingyue, express the connotation of the brand with actions, and the loyalty of users expresses the value of the connotation of the brand.

4. The management of Xingyue knows more or less, focusing on the performance of actions and the results of execution.

5. Xingyue people should take the motto of "integrity, self-improvement, endeavor, development, dedication", through hard work and hard work to win the recognition of the public and create a better tomorrow.

2. Enterprise Quality Management

1. Quality Management Organization

Our company's quality management organization is led by the general manager. The company consists of technology research and development department, purchasing department, quality management department, production management department, enterprise management department, office, compliance department, marketing department, finance department, logistics department, equipment department, safety Supervision and production workshops. The Quality Management Department is responsible for implementation, ensuring unified management of quality throughout the process, unified planning, and unified arrangements.

In this system, the ideological and technical qualities of each level of personnel are crucial. In order to improve the quality of inspectors, we have adopted ideological and technical qualities together, conducted quality inspection vocational education for all staff, and regularly held various types of technical assessments. Linking job competition and technical assessment directly to personal economic benefits has greatly promoted the upsurge in learning. The quality management level and technical quality of all employees have been greatly improved.

2. Quality management system

Quality is the life of the company, and product quality has always been the top priority of the company. In the quality management work, the company's senior executives have foresighted vision and formulated a quality policy quality goal that is practical for development. The quality goal of "Quality First, Customer First, Win Customers' Trust with High-Quality Products" reflects the quality management philosophy of focusing on customers and putting customer needs first. The company passed the ISO9001 quality system certification as early as 2012. The company has established a complete, comprehensive, detailed, and strict quality management and quality assurance regulations and quality assurance system documents. These documents include market research, production management, equipment management, personnel management, quality management, The production process management, quality standard management, quality inspection, sales management, after-sales service management, market information feedback and other links have realized the "comprehensive, full-staff, full-process" quality management, and everything is done with data and everything. There are rules to follow, which truly embodies the scientific, systematic and standardized quality management, so that the product quality and management level of enterprises have been qualitatively improved.

3. Quality and safety risk management

Every employee of the company has a responsibility for quality. In order to monitor and measure the effective operation of the quality system, in addition to organizing an internal audit and management review every year as planned, the enterprise management department also uses a rolling method to supervise each department every month. Check, formulate corrective measures in a timely manner to improve the problems found in the audit, and no serious non-conformances have occurred in all external audits. While monitoring the effective operation of the quality system, the company has strengthened the supervision and spot-checking of the physical quality, and established a "product quality spot-checking team" to conduct a detailed spot-check on the products that have been delivered to the warehouse every day. Achievement of the goal of quality integrity with a factory pass rate of 100%. According to the actual situation of the sales of this product, on-site technicians are provided for technical guidance, and the problems of users can be dealt with at the first time.

The company attaches great importance to customer satisfaction with products. After product delivery, the company will collect customer opinions and complaints about product quality in various ways, properly handle customer complaints, and timely improve according to the situation to achieve continuous customer satisfaction. Customers' opinions or complaints about products can be determined and communicated through the company's satisfaction survey form or directly by calling the company's sales hotline. The company will determine the customer's satisfaction with the products and services through the feedback of the collected customer information, and make a statistical analysis in a timely manner to determine the customer's needs and expectations and the company's improvement measures.

4. Quality integrity management

4.1 Quality integrity management

Our company solemnly promises to the whole society and self-discipline:

1. Firmly establish the idea of "quality first", continuously enhance quality awareness and social responsibility awareness, ensure and improve product quality, implement corporate quality responsibility, meet customer expectations for high-quality products and personalized needs, and enhance customer purchases confidence.

2. People are untrustworthy and unreliable, and business is untrustworthy. Our company guarantees civilized business, honesty, paying taxes according to regulations, operating according to law, strictly fulfilling commitments, observing contracts, keeping promises, and establishing a brand of integrity.

3. Strictly abide by the "Product Quality Law", "Standardization Law", "Measurement Law" and other laws and regulations, strictly implement product standards, meet customer requirements, put an end to false propaganda, resolutely resist fraudulent and fraudulent customers and other untrustworthy and illegal acts, and do not infringe other The lawful rights and interests of enterprises follow the principles of fair, open and fair competition, abide by market rules, carry out orderly competition, and build a market environment of honest operation and fair competition.

4. Strengthen the quality management of all employees, the whole process and all-round, implement advanced quality management methods, improve the quality assurance system, standardization system and measurement assurance system, and strictly control the quality of raw materials, production process, product delivery and storage, transportation and sales throughout the process .

5. Strengthen the construction of quality integrity system, ensure product quality, improve the service system, and be ready to provide after-sales service to customers at all times to provide customers with all convenience

Our company strictly fulfills the above commitments. If there is a violation, it accepts the untrustworthy and illegal behaviors into bad credit records and makes them public; it actively accepts the supervision of the government, various industries and all walks of life.

4.2 Quality culture construction

Quality culture is an important part of corporate culture, and is a comprehensive reflection of the purpose, concept and code of conduct pursued by companies in terms of quality. The core competitiveness of modern enterprises is not products and services, but excellent corporate culture. The enterprise quality culture is formed by the enterprise in the long-term quality management activities, and it is the sum of all activity methods generated around the quality problems. This activity method reflects the company's unique quality values. The enterprise quality culture is based on people. It is the manager who can let employees worry and do their best to accomplish his goals, to stimulate the potential of employees and to respect their personalities; it is an environment that allows employees to work happily. What restricts the development of an enterprise is not product technology, but often product quality awareness. An employee is full of confidence in himself and full of hope in order to enable them to maximize their abilities. The quality culture is a reflection of the value of the employees. Once formed, it becomes the corporate quality culture, which allows new employees to work in accordance with this culture, otherwise he will not be tolerant to the corporate environment. Enterprises should encourage employees to do what they want in the system, and let employees have the opportunity to exert their talents. They must establish an incentive mechanism, use material incentives, and establish a systematic salary system; use spiritual incentives to give full play to the role of role models and establish science. Evaluation mechanism. After the behavior layer and system layer are formed, let employees form a code of conduct, a belief, and a habit. When the quality culture is reflected in the enterprise's overall quality management practice, it can provide effective support for the implementation of quality management. The essence of quality culture construction is to optimize and enhance the corporate culture. In order to ensure that the quality of the products provided is guaranteed, the customers can satisfy the products. ".

5. Enterprise quality foundation

5.1 Enterprise product standards

Facing the fierce competition in domestic and foreign markets, our company strictly adopts international and foreign standards for production management and quality control in strict accordance with national and industry standards, and establishes and controls management of quality management systems and production processes. From the production management of product raw material procurement, physical and chemical analysis and testing, production and processing, assembly and testing, and after-sales service, the company adheres to the quality policy of "quality first" and strictly controls each process of the production process to ensure products quality. At present, GB / T2694-2010 and related standards for manufacturing technical conditions of transmission line towers are used.

5.2 Enterprise measurement level

The enterprise has established a complete measurement and inspection system, and the measurement work of the company's product quality, operation and management, energy conservation and consumption reduction has met the measurement qualification confirmation conditions.

5.3 Certification and Accreditation

The company has passed the ISO9001 quality system certification since 2012. In 2015, it passed the ISO14001 environmental management system and OHSAS18001 occupational health and safety management system certification. In 2017, it passed EN1090 EU certification.

5.4 Quality inspection and testing management

A monitoring and measuring equipment account has been established, and corresponding maintenance plans have been formulated for testing instruments and equipment. Contents include: lubrication, cleaning, tightening, wiring, adjusting levels, calibration data, etc. The users of the inspection equipment must go through professional training, and only after passing the examination can they be employed. The quality inspection personnel also regularly communicate various problems encountered in the inspection, in order to formulate corrective measures in time for the problems, improve the inspection level and work quality, and achieve the goal of zero defect quality, various systems, job responsibilities, instrument operating procedures , Safety common sense, precautions, etc. on the wall for easy implementation. Strengthen the construction of quality supervision teams, strengthen the education and training of supervision personnel, continuously improve their quality, improve supervision methods, improve quality improvement capabilities, and enhance their authority and effectiveness.

6. Product quality responsibility

6.1 Product quality level

The products are produced and inspected in strict accordance with the ISO9001 certification standards, and all technical performances meet the requirements of the standards. Within 12 months after the on-site assembly of the purchased product, if there are problems with materials or manufacturing, the company will provide free Its replenishment makes it reach all the performance indicators of the current company's products, that is, under normal working conditions, this product can fully exert its functions. Except for the following problems:

(1) Problems with the use of parts not manufactured by our company for this product.

(2) Any problems arising from modifications not made by our company.

6.2 Product after-sales responsibility

The contents of after-sales service mainly include:

(1) According to customer requirements, provide technical guidance on use and other aspects;

(2) Guarantee the supply of spare parts;

(3) Handle letters and visits from customers and answer customer inquiries.

Our company solemnly promises to the purchaser: within 12 months after the on-site assembly of the purchased product, if there is a problem with materials or manufacturing, the company will replenish it for 1 ‰ free of charge to make it reach the current company's products The various performance indicators, that is, under normal working conditions, can make this product give full play to its functions. Except for the following problems:

(1) Problems with the use of parts not manufactured by our company for this product.

(2) Any problems arising from modifications not made by our company.

In compliance with the above warranty terms, the company's obligations are limited to the replacement of defective products or parts. The parts and components that are not manufactured by the company are not covered by the company's warranty, and the company is not responsible for any indirect or corresponding losses caused by other reasons.

6.3 Corporate Social Responsibility

Adhering to corporate social responsibility and always striving to contribute to the development and progress of society while meeting individual needs is the highest honor and achievement of each individual in society. At present, environmental protection regulations are becoming more and more perfect, and environmental pollution and personal health are becoming more and more important. The company has formulated the "Hazardous Waste Management System" and "Energy Conservation and Reduction Management System", etc. The implementation of zero waste water discharge and hazardous waste disposal is strictly in accordance with the regulations. The company is not lax about safety issues at all times, and the work of safety production resolutely implements the principle of "safety first, prevention first", fully implements the Party and the country's relevant safe and civilized production, labor protection policies, and the company's rules and regulations. "Safety Operation Regulations", all personnel are seriously involved in safety learning or activities, earnestly implement the safety operation regulations of this position, production must obey safety, and realize safe and civilized production. The Safety Supervision Department was established, with special safety personnel to conduct regular safety spot checks, rectify existing safety hazards within a time limit, block the occurrence of safety accidents, and put the safety and health of employees in the first place. Always committed to caring for society and building a harmonious and long-term public interest.

Conclusion of the report

   Qingdao Xingyue Tower Co., Ltd. was rated as "Qingdao Integrity Enterprise" in 2017, and quality integrity has become our company's intangible assets. World quality master Dr. Zhu Lan said, "The 21st century is the century of quality." In today's economic globalization, quality development has become a global trend. Our Star Leaping Tower should effectively implement quality management into corporate management, enhance corporate competitiveness, improve efficiency, save costs, and achieve excellent results through an excellent process. He Zhu Yutian, Zhongxing Albert. Today, Xingyue people are striving toward building a century-old enterprise and building a first-class power construction team in China and the world through their own hard work and enthusiasm.